Vacancy - Social Media Manager - Mid-Senior Level - Durban Central


Zalemart is an innovative general retail and wholesale trading company based in Durban and operating across South Africa, online and offline.

See more about who we are here and see our other vacancies here.

Read more about this position and apply below.

Employment Type : 3 month trial progressing to fixed-term contract

Location : Zalemart, Durban Central

Seniority Level : Mid-Senior Level

Required Experience, Skills, Values & Qualifications :

  • Successfully completed NQF Level 4/Matric/Grade 12 or Equivalent.
  • Fluent in speaking, writing and understanding English
  • Minimum 1 year experience in retail
  • Minimum 1 year experience with social media marketing
  • Experience with Shopify advantageous
  • Experience in dropshipping advantageous
  • People management skills
  • Computer literacy
  • General retail skills and product knowledge - Ladies Fashion
  • Basic knowledge of GSuite, including but not limited to Google Sheets and Google Docs 
  • Flexibility to work rotational shifts
  • Ability to work from home if necessary : Uncapped home WiFi, laptop and smartphone.
  • Dynamic, smart, creative and hard-working individual with integrity
  • Reliable transport to work
  • Sober habits
  • Non - Smoker
  • Basic knowledge of e-commerce
  • Excellent knowledge of social media marketing
Roles (Including but not limited to) :
  • Manage the online store - Training Provided :
    • Set up store
      • Register URLs and set up website hosting
      • Set up and manage GSuite for organisations
      • Register and set up a Shopify store
      • Set up payment gateway integration
    • Run daily store operations
      • Basic graphic and web design tasks (preferably with Adobe Suite)
      • Basic web development tasks
      • Basic liquid code changes
      • Basic HTML, Java and C++ changes
      • Basic CSS changes
      • Identify good products to sell online
      • Product photography
      • Add products manually as well as import products using CSV files
      • Create and arrange product collections
      • Manage menu navigation
      • Identify and set up common Shopify apps/plugins
      • Create and fulfill in store, pickup and online orders
      • Manage online inventory
      • Manage shipping/logistics
      • Content creation : Pages, Blogs, Social Media etc
      • Search Engine Optimisation (SEO)
      • Search Engine Marketing
      • Conversion Rate Optimisations (CRO)
      • Customer service and Customer Relationship Management (CRM)
      • Dealing with and resolving customer complaints and returns
      • Online marketplace management - Inventory uploads, daily updates, supplier relationships
      • Use Google Analytics, Tag Manager and Search Console for site and process optimisation
    • Social Media Marketing : Instagram, Facebook, WhatsApp and TikTok
      • Content creation & Modeling
      • Customer Service
      • Paid Marketing (Paid ads, Influencer Marketing etc)
      • Organic Marketing
  • In-Store customer Service
  • In-Store cashiering
  • Cash and card sales processing using Shopify POS and Yoco POS
  • Training, motivating and mentoring junior staff
  • Managing and recruiting staff, merchandising, stock management, display management, event coordination.

Working Hours (Subject to change) :

  • Monday - Saturday : 7:00 - 17:30
  • Sundays : 7:00 - 16:30
  • One off day per week (rotation basis)
  • Daily lunch break

Pay and Benefits :

  • Competitive, market-related basic salary based on skills and experience
    • Minimum Total Cost To Company : R5 000 per month
    • Maximum Total Cost To Company : R15 000 per month
  • Sales commission after 3 month trial
    • Paid annual leave

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