Vacancy - E-Commerce Assistant - Internship - Durban Central


Zalemart is an innovative general retail and wholesale trading company based in Durban and operating across South Africa, online and offline.

See more about who we are here and see our other vacancies here.

Read more about this position and apply below.

Employment Type : 3 month internship with the possibility of progressing to a fixed-term contract

Location : Zalemart, Durban Central

Seniority Level : Internship

Required Experience, Skills, Values & Qualifications :

  • Successfully completed NQF Level 4/Matric/Grade 12 or Equivalent.
  • Fluent in speaking, writing and understanding English
  • General knowledge of e-commerce and Shopify advantageous
  • Experience with an online marketplace advantageous
  • Experience in dropshipping advantageous
  • Computer literacy
  • Basic knowledge of GSuite, including but not limited to Google Sheets and Google Docs 
  • Flexibility to work rotational shifts
  • Ability to work from home if necessary : High speed internet, laptop and smartphone.
  • Dynamic, smart, creative and hard-working individual with integrity
  • Sober habits
  • Non - Smoker
Roles (Including but not limited to) - Full Training Provided:
  • Assist E-Commerce Manager to Manage the online store :
    • Set up store
      • Register URLs and set up website hosting
      • Set up and manage GSuite for organisations
      • Register and set up a Shopify store
      • Set up payment gateway integration
    • Run daily store operations
      • Basic graphic and web design tasks
      • Identify good products to sell online
      • Product photography
      • Add products manually as well as import products using CSV files
      • Create and arrange product collections
      • Manage menu navigation
      • Identify and set up common Shopify apps/plugins
      • Create and fulfill in store, pickup and online orders
      • Manage online inventory
      • Manage shipping/logistics
      • Content creation : Pages, Blogs, Social Media etc
      • Search Engine Optimisation (SEO)
      • Search Engine Marketing
      • Social Media Marketing
      • Conversion Rate Optimisations (CRO)
      • Customer service and Customer Relationship Management (CRM)
      • Dealing with and resolving customer complaints and returns
      • Online marketplace management - Inventory uploads, daily updates, supplier relationships
      • Use Google Analytics, Tag Manager and Search Console for site and process optimisation
  • In-Store customer Service
  • In-Store cashiering
  • WhatsApp Customer Service
  • Cash and card sales processing using Shopify POS and Yoco POS
  • Merchandising, stock takes, display management.

Working Hours (Subject to change) :

  • Monday - Saturday : 7:00 - 17:30
  • Sundays : 7:00 - 16:30
  • One off day per week (rotation basis)
  • Daily lunch break

Pay and Benefits :

  • Training provided
  • Possibility of promotion to a full time position
  • Competitive, market-related basic salary based on skills and experience
    • Minimum Total Cost To Company : R4 000 per month
    • Maximum Total Cost To Company : R6 000 per month
  • Sales commission after 3 month trial
    • Paid annual leave

     (the form may take a few seconds to load)