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Vacancy - E-Commerce Electronics / ICT Category Manager - Entry Level - Durban Central

VACANT  POSITION : E-COMMERCE CATEGORY MANAGER - ELECTRONICS / ICT

Zalemart is an innovative general retail and wholesale trading company based in Durban and operating across South Africa, online and offline.

See more about who we are here and see our other vacancies here.

Read more about this position and apply below.

Employment Type : 3 month trial progressing to fixed-term contract

Location : Zalemart, Durban Central

Seniority Level : Entry Level

Required Experience, Skills, Values & Qualifications :

  • Successfully completed NQF Level 4/Matric/Grade 12 or Equivalent.
  • Fluent in speaking, writing and understanding English
  • Minimum 2 years experience in the ICT industry
  • Minimum 1 year experience in e-commerce (preferably Shopify)
  • Excellent knowledge of consumer electronics
  • Experience at an online marketplace advantageous
  • Experience in dropshipping advantageous
  • General knowledge of copywriting, keyword research and SEO best practices
  • Computer literacy and PC skills
    • Ability to effectively navigate and use a Windows based device
    • Word processors : Proper formatting, typing up of documents
    • Spreadsheets : formulae, v-lookup, filtering, sums etc
    • Presentation programs : Putting together basic, neat presentations
    • Emails : Sending/receiving emails, out of office settings, scheduling
      meetings, attachments
    • Video conferences : : Sending/receiving messages, joining conference calls
    • CRM : Data capture, maintenance and reporting
  • General retail skills and product knowledge
  • Basic knowledge of GSuite, including but not limited to Google Sheets and Google Docs 
  • Flexibility to work rotational shifts
  • Ability to work from home if necessary : High speed internet, laptop and smartphone.
  • Own transport and driver's license
  • Dynamic, smart, creative and hard-working individual with integrity
  • Attention to detail i.e., meticulous
  • Sober habits
  • Non - Smoker
Roles (Including but not limited to) :
  • Manage the Electronics category on the online store :
    • Run daily store operations
      • Basic graphic and web design tasks
      • Assist with procurement by identifying good products in the category to sell online
      • Add products manually as well as import products using CSV files
      • Create and arrange product collections
      • Manage menu navigation
      • Manage online inventory
      • Manage shipping/logistics
      • Content creation : Pages, Blogs, Social Media etc
      • Copywriting - Write product descriptions
      • Search Engine Optimisation (SEO)
      • Search Engine Marketing
      • Social Media Marketing
      • Conversion Rate Optimisations (CRO)
      • Customer service and Customer Relationship Management (CRM)
      • Dealing with and resolving customer complaints and returns
      • Online marketplace management - Inventory uploads, daily updates, supplier relationships
      • Use Google Analytics, Tag Manager and Search Console for site and process optimisation
  • In-store customer service
  • Place of delivery customer service - travel expenses covered
  • Build supplier relationships and visit suppliers to gain hands on product knowledge
  • Manage accounts of creditors

Working Hours (Subject to change) :

  • Monday - Friday : 7:15 - 11:30; 12:30 - 17:15

Pay and Benefits :

  • Competitive, market-related basic salary based on skills and experience
    • Salary + sales commission after 3 month trial
  • Paid annual leave

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